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How can we help?

Quick answers to the questions people ask most. Can't find yours? Send us a message.

Getting started

How do I get started?

Start a free trial, add your equipment (one at a time, a batch of the same kind, or from a spreadsheet), print your stickers, then put the staff poster up so your team can set up their phones.

Start your free trial
Do my staff need to install an app?

No. Staff scan a sticker with their phone's normal camera and it opens in the browser. The first time, they set the phone up from a poster in your warehouse, a link you send them or a short code, then choose a 4-digit PIN. After that the phone remembers them.

Can I bring in my existing spreadsheet?

Yes. Upload a CSV or Excel file, match its columns to Stoqro's, check the preview, and import. Dates are read strictly as dd/mm/yyyy, so 03/04 never turns into March 4. You can undo an import for 7 days.

What do I need to print the stickers?

An office laser printer and A4 sticker sheets (weatherproof polyester sheets last best), or a label printer such as a Brother P-touch, Dymo LabelWriter or Zebra. Stoqro makes a PDF at exactly the right size.

Choosing QR stickers that last

Day to day

What happens when there's no phone signal?

Moves are saved on the phone straight away and sent when signal comes back. The phone shows what's still waiting to send, so nothing gets lost in a basement or out bush.

Can staff add a job that isn't in the system yet?

Yes. They type the job number on their phone and carry on. Stoqro spots near-duplicates like J-2041 and j2041, and flags staff-added jobs for the office to check.

What if someone scans the wrong thing?

Every move on a phone comes with an Undo button, and recent moves can be undone for a couple of minutes afterwards. Everything is in the item's history either way.

What does a stranger see if they scan a sticker?

They see your business name, logo and phone number, what the item is and its asset number, and any message you choose to add, so they can call you if they find it. They never see where it's been, your jobs, your staff or your test records. You can switch that page off too, and then a scan shows nothing about your business.

Test & tag

Can I record a whole test day at once?

Yes. Tick the items that were tested (or scan each one on a phone as it's tagged) and record the test for just those. The confirmation tells you how many items change, and everything else stays exactly as it was.

What does Stoqro do for AS/NZS 3760?

Stoqro records your test & tag to AS/NZS 3760 and helps you stay on top of it: due dates, reminders, warnings before overdue gear goes out, and a register you can export. The testing itself is still done by a competent person, and keeping your workplace safe stays your responsibility.

How test & tag works in Stoqro

Plans and billing

How much does it cost?

Plans start at A$29.95 a month for up to 20 items, with unlimited people on every plan. Prices include GST.

See all plans
How does the free trial work?

It's 30 days with everything included, for up to 200 items. No card needed. Near the end we'll ask which plan you'd like.

What happens when my trial ends?

Choose a plan and we set it up and send you an invoice. There's no card payment online. Your equipment, history and stickers stay exactly as they are.

What counts as an item?

Anything you track with its own sticker: each air mover, drill, lead or power board is one item. Items you've retired don't count. Places, vans, jobs, people and phones never count.

Do you charge per person?

No. Office logins, field staff and phones are unlimited on every plan. You only pay for how many items you track.

Can I change plans later?

Yes. Tell us and we'll move you up or down. If you reach your plan's item limit, Stoqro lets you know before you add more.

Privacy and security

Where is my data kept?

Stoqro is hosted in Australia. Each business's records are sealed off from every other business's in the database itself.

How we keep your data safe
Can your team see my business's records?

Only if your business's owner switches on support access, for a set time, and chooses whether we can only look or also make changes. Every visit shows a banner in your dashboard and is written in your activity log.

Is there two-step sign-in?

Yes. Office logins can turn on two-step sign-in with an authenticator app, and big changes like switching it off need a recent sign-in.

Can I get my data out?

Any time. Export any list as a spreadsheet, the test & tag register as a spreadsheet or PDF, or everything at once as a ZIP file.

Can we use our own web address?

Every business gets its own address, like yourname.stoqro.com.au. You can also point your own domain at your panel, and choose which address your stickers use.

Still stuck?

Send us a message and a real person will reply. If you're already using Stoqro, tell us which business it's about.

Contact us[email protected]